Terms & Conditions
As we are a small organization we want to do our best to help everyone that chooses our services to the best of our abilities, that being said we also want to provide a safe and trusted service atmosphere! Down below is a simple and concise terms and conditions for us to be able to provide service, please take the time to read it and feel free to contact us if you have any questions.
Terms and Conditions
Welcome to our website. By accessing or using our services, you agree to be bound by the following Terms and Conditions. Please read them carefully before booking with us.
1. Service Agreement
All cleaning services provided are governed by a formal Cleaning Service Agreement. By hiring us, you agree to the terms set forth in this agreement, including but not limited to scheduling, payment, and scope of work.
2. Liability and Damages
We are not liable for any lost, misplaced, or stolen property. Clients are expected to secure or store away personal belongings prior to service. We are also not responsible for damage that existed prior to our arrival. Any potential issues must be reported within 24 hours of service completion.
3. Safety and Access
Clients must provide a safe working environment, including clear access to the property and any necessary codes or keys. We reserve the right to refuse service if conditions are hazardous or violate health and safety standards.
4. Cancellation Policy
Cancellations must be made at least three (3) days in advance to avoid a cancellation fee. Late cancellations may incur a charge equal to a percentage of the booked service.
5. Payment Terms
Payment is due upon completion of the service unless otherwise stated in a written agreement. We accept cash, credit, and other electronic payment methods as specified during booking.
6. Commercial and Residential Services
We provide cleaning services to both residential and commercial clients. Specific terms may vary depending on the property type and scope of work.
7. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our services constitutes agreement to the revised terms.
8. Contact
For questions or concerns regarding these Terms and Conditions or your service, please contact us via the information provided on our Contact page.
9. Right to Refusal of Service
Our company reserves the right to refuse service. Note: If you have been refused service and would like us to re-evaluate your current situation please feel free to reach out to us by sending us an email to admin@fielddaycleaningsolutions.com